top of page
SNVL0153_edited_edited_edited_edited.jpg
Logo of Inlingua

Communication
Trainer

Inlingua is one of the world’s leading retail language training organizations – with over 300 Language Centers in 34 countries across Europe, Africa, Asia, and America,

  • Part of the retail and corporate learning delivery team reporting to the CEO, Inlingua Bengaluru.

  • Co-facilitated group sessions for beginner, intermediate and advanced language learners for Indian and foreign students.

  • Conducted one-on-one English language proficiency sessions for students at the 1A, 1B and advanced sessions 3A, 3C in addition to professional communication and stakeholder communication sessions for clients from hospitality and finance sector.

  • Organized custom sessions for corporate clients on essential and advanced corporate communication skills on an hourly and project basis.

  • Student satisfaction at 98% and value at 94% - among the top percentile of trainer with maximum satisfaction and value for money in the Bengaluru location, among three centers.

SEp 2014 - jun 2016
Logo of British Council

Language Tester
Jul 2016 - oct 2016

The British Council is the United Kingdom's international organization for cultural relations and educational opportunities.

  • Conducted language assesment and language proficiency classes for retail and corporate clients.

  • Redesigned 1B and 2A English language proficiency curriculum in collaboration with the India learning delivery team.

  • Helped revamp the language assessment test that is administered to new trainees. 

  • Part of the language testing and learning delivery team reporting to Manager - Retail learning.

  • Part of the admission assessment team testing participants enrolling into the language proficiency program.

  • Part of examinations team, supervising IELTS and BEC language exams 

RR Donnelley is a shared services firm with offices in Central America, Asia and Europe, providing integrated financial and accounting services.

Logo of RR Donnelley

Senior Trainer
Oct 2016 - Dec 2017

  • Co-managed learning delivery for 250+ colleagues from 4 different service lines across 3 centers located in Chennai.

  • Part of the HR learning team specializing in communication training for all Chennai centers reporting to Senior learning manager.

  • Conducted division wide learning needs analysis to understand talent pain points within and bridge operational gaps for higher efficiency.

  • Spearheaded feedback collection for training programs in compliance of Kirkpatrick's model of evaluation.

  • Organized standardization exercise of operational SOPs in 4 departments across 2 divisions. 

  • Revamped two legacy programs - IGNITE and LEAP - nominations-based programs for first-time managers and lateral hire managers in addition to high performance senior associates.

  • Designed and delivered three signature training programs for senior associates and entry level managers on delegation, customer delight and escalation management.

  • Liaison with the learning team from APAC locations in sharing best practices and co-organizing region wide learning programs.

  • Collaborated with division specific learning SPOCs in organizing a learning calendar and ran campaigns to promote a learning culture within the division.

  • Conducted effective communication and stake-holder communication sessions for colleagues with over 97% satisfaction and 96% value of program ratings from participants.

  • Supervised responsibilities of three junior L&D colleagues on allotment of training session, calibrating training hours and on feedback collection.

Logo of Mckinsey

Learning Specialist 

McKinsey & Company is a global management consulting firm that offers professional services to corporations, governments, and other organizations.

​​​​​

  • 2023

    • Responsible for learning design and delivery to 1000+ colleagues across 90+ global locations, reporting to Learning Manager - Global Finance function.

    • Conceptualized blended learning modules and comms for Finance digital transformation - Phase 1(going live Q2 2023).

    • Collaborated on global talent restructuring and rating nomenclature for Finance colleagues with the Associate Director - Finance Talent Management and Lead - Finance transformation.

    • Promoted to Learning Specialist - Finance Function and moved into the global Finance learning team. 

    • Implemented the Firm's hire-to-exit learning strategy for 300+ Finance colleagues across India, designing and facilitating onboarding, behavioural & leadership programs.

  • 2021 - 22

    • Awarded 'Distinctive' year-end rating, given to the top 7% of Firms' workforce worldwide.

    • Revamped the annual rating system for 2021 as part of a centre-wide OD project. Applicable to India finance colleagues, moving from experience-based to expertise & performance-based advancement. 

    • Streamlined the learning programs for Chennai and Bengaluru finance colleagues into 'a program-in-a-box format and implemented a continuous improvement program for colleagues from the client capability division.

    • Collaborated with the Firm talent transformation team and the Learning manager for Global Finance learning, working on learning needs analysis and project charter for Finance digital transformation.

    • Co-emceed and organised various Firm learning programs for Indian colleagues and facilitated learning programs for the Firm learning team globally.

    • Trained two producers from client organisations and one producer from Mckinsey Academy as part of client handover of signature programs.

    • Produced 65 sessions across 6 client deliveries and 4 signature academy programs across 13 locations at Mckinsey Academy.

    • Started a six-month rotation with Mckinsey Academy, the Firm's client-facing learning consulting team as Learning Producer working under the APAC consulting team, reporting to Solutions Manager - APAC consulting.

  • 2020

    • Awarded 'Very Strong' year-end rating.

    • Conducted virtual learning sessions on communication, behavioral and leadership for Chennai and Bengaluru colleagues as part of the new hybrid working arrangement.

    • Collaborated with McKinsey Academy learning team on delivering the train-the-trainer and finance transformation programs for colleagues in India and Poznan.

    • Designed   Continuous Improvement transformation program delivery for 500+ finance colleagues across Chennai, Bengaluru and Poznan.

    • Facilitated the Firm onboarding playlist (one-week two-part program - Immersion days & McK Essentials) for all recruits in India.

    • Co-designed the Firm's New hire onboarding program - standardized for all recruits of the Firm, globally.

    • Collaborated with the learning teams from other Firm divisions (VGI & CCN) to conduct a single onboarding program for all new hires in Chennai and Bengaluru

    • Promoted to Senior Learning Coordinator in Jan 2020, responsible for end-to-end talent management for Finance colleagues in Chennai and Bengaluru center, reporting to Head of Human Resources - India Finance

  • 2018 - 19

    • Awarded 'strong' and 'very strong' year-end rating for 2018 & 2019 respectively.

    • Collaborated with the HR operations team with internal audits (for 300+ colleagues) and recruiting team with hiring over 150+ new colleagues.

    • Assisted in the annual 'Values Day' event in addition to helping with allied HR activities for the center.

    • Designed and facilitated communication programs for entry-level colleagues - Analysts and associates, behavioral training programs for mid-level colleagues - assistant and Operations Managers and onboarding programs for all recruits.

    • Spearheaded learning delivery for the center by designing a regular learning calendar and starting a cadence of learning comms. 

    • Conducted training needs analysis for 200+ finance colleagues at the Chennai center to determine yearly training objectives.

    • Joined in April 2018 as Learning and Development coordinator responsible for all learning activities for the Chennai Finance Center, part of the center's human resources team.

July 2022
Learning Specialist
Jan 2021
Learning Producer
(Rotation)
Jan 2020
Senior L&D Coordinator
April 2018
L&D Coordinator
Apr 2018 - Feb 2023
Logo of Korn Ferry - Google RPO

APAC Lead - Training & Onboarding

Korn Ferry is a global organizational consulting firm that designs optimal organizational structures, roles, and solutions for clients. Google, a tech leader in AI, Digital marketing, and internet search, is a global client at Korn Ferry.

Sep 2023 - Current

  • Manage the APAC Support team (Training, Quality, and Data Governance) supporting 300+ recruiters and screeners across the Google RPO, with end-to-end ownership of functional enablement.

  • Design and deliver onboarding programs, recruiter capability frameworks, and performance support models to ensure talent readiness across multiple service lines and geographies.

  • Act as PMO lead for cross-functional HR initiatives including onboarding revamps, recruiter certification, interview calibration, and AI-readiness adoption.

  • Collaborate with global and regional stakeholders—COEs, Ops leaders, VDLs, and client HR—to ensure alignment, process consistency, and timely cadence on strategic priorities.

  • Collaborate closely with support teams across AMER and EMEA regions to align global initiatives, share best practices, and standardize enablement frameworks; also support smaller APAC hubs outside India (e.g., Singapore, Manila, Australia) to ensure consistent training, onboarding, and QA delivery across geographies.

  • Drive audit interventions and root cause analysis on SLA compliance, candidate experience, and process governance using data storytelling to influence corrective actions.

  • Lead WBR reporting and stakeholder briefings, enabling leadership visibility into performance trends, hiring pipeline health, and training outcomes.

  • Standardize operational workflows across QA, training, and reporting, enhancing efficiency, accountability, and transparency across the support function.

  • Support leadership onboarding by building playbooks, briefing guides, and stakeholder maps to accelerate ramp-up and integration of new team leads and managers.

bottom of page